COVID-19 (Coronavirus) Update

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May 29, 2020 Letter

No Visitors Poster

Dear Residents, Employees, Family Members, Legal Representatives and Health Care Providers:

We are pleased to once again report there are no positive cases of COVID amongst our residents. Clairidge House, our facility in Kenosha, Wisconsin, has an employee who tested positive, who remains in quarantine. This employee has been absent from the facility for nearly three weeks. There have been no other staff members or residents at Clairidge House develop symptoms of the virus.

This past week, we started COVID surveillance testing at four Wisconsin locations. Plum City Care Center and The Seasons in Plum City, Wisconsin tested residents and staff members on Monday. Both Clairidge House and Oakbrook Health & Rehab in Thorp, Wisconsin, tested all residents on Tuesday and will complete staff testing next week, pending the results of the resident testing. Starting next week, we plan on testing residents at Willow Ridge Healthcare and Riverbend in Amery, Wisconsin, Pine View Care Center and The Terrace in Black River Falls, Wisconsin and Crest Nursing Home in Butte, Montana. Indiana and Kansas public health officials continue to work on plans for testing in those states.

In the event we receive any positive COVID test results, we will notify staff, residents and the residents’ authorized representative by 5pm the next calendar day. We will post a letter to the facility’s website and a link on the facility’s Facebook page. The letter will be distributed to all residents and on-duty staff members. Off-duty staff members are asked to check the website or Facebook page. Please note, we will call one authorized person for each resident. We ask the authorized person to share the information with other family members.

Any resident that tests positive will be immediately moved into our COVID isolation unit and will be placed on contact and airborne precautions. This is a dedicated isolation unit behind an antechamber wall that separates it from the remainder of the facility. Staff members on that unit will be wearing N95 masks, full face shields, gowns and gloves. Residents will reside on the unit until they are free of symptoms, if any, and there is clinical certainty that they have recovered and are no longer infectious.

Many states are working on plans to reopen the economy in phases. Unfortunately, for the nursing home and assisted living sector, we are not presently included in these phased reopenings. Family visitation is still restricted to just window visits for the safety of the residents. We are required to abide by federal regulations on this issue, but please know that there has been a task force set-up at the national level to devise a plan to allow safe visitation in a later phase of reopening.

You may still use FaceTime or Skype to see your loved ones, as well as call or email the facility. Many families have shared short videos they recorded of life events to share with their loved one. From births of new great grandchildren to college graduations to private wedding ceremonies – the residents are so happy and appreciative to be a part of your lives in this way. If you have anything you would like us to share with your family member, please contact the administrator for arrangements!

Thank you for taking the time to read our updates. Please let our staff know if you have any additional questions.


Dr. Shellie M. Sonnentag, DNP, AGPCNP-C, CD
Vice President of Clinical Services
Real Property Health Facilities Corp.
435 Village Walk Lane Suite B
Johnson Creek, WI 53038

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